Here are a collection of our most frequently asked questions. We’re here to help, so if there’s anything we haven’t covered, or you’d like more information, please contact us.
The National Disability Insurance Agency (NDIA) is an independent statutory agency whose role is to implement the National Disability Insurance Scheme (NDIS), which will support a better life for hundreds of thousands of Australians with a significant and permanent disability and their families and carers.
The NDIA has set out function for the NDIS. These functions are described below:-
The NDIS offers people with disability choice and control over what supports are best for them. The NDIS recognises that every person’s needs and aspirations are unique so a flexible approach is needed to make supports as accessible as possible.
The NDIS offers a range of supports to people with disability, including information and referrals links to services and activities and individual support plans will be available. See www.ndis.gov.au for more information.
For an individual with a disability who would like to join the NDIS, there are access requirements which include: availability of the Scheme where you live; your age; your residency status; your disability and in some cases your early intervention requirements.
NDIS funding is available for “reasonable and necessary supports” for people with a disability to live life to the fullest. The NDIS website has useful website links explaining NDIS eligibility, what it aims to do and how it works. These are: Accessing the NDIS and the NDIS Planning Meeting Checklist.
People who are not eligible for funding under the NDIS can still get advice and information from the NDIA. For people who apply and are not successful there is a review and appeals process, where our Customer Care and Advocacy team can advocate on your behalf.
Your pathway for accessing support depends on your situation, your goals and choices.
As a first step, complete the My Access Checker application online www.ndis.gov.au/my-access-checker. If you are eligible and are in an area where the NDIS is operating, contact the National Disability Insurance Agency (NDIA) and arrange an appointment. You will then work with the NDIA to;
Confirm eligibility – at your first appointment, you will meet with a planner to confirm your eligibility.
Develop an individual plan – once your eligibility is confirmed you will meet with a planner to discuss your goals and aspirations for the life you want to live and the reasonable and necessary support you need to achieve this.
Choose your supports – if you wish, a local area coordinator can help you choose your supports based on your individual plan, or you can manage this yourself. This can include, choosing your support providers and reviewing your plan (from time-to-time, your planner will contact you to check whether your plan is still helping you work towards your goals).
Yes, however you will not need to be re-assessed for eligibility. The NDIA may also accept a current written assessment of your or your loved one’s disability. The initial assessment will determine eligibility and the level of support you require. The plan will be reassessed annually to ensure maximum benefit for the participant.
No, the assessment process is managed by the NDIA, but Windgap is able to work with you prior to the assessment to help achieve the best possible outcomes for the person with a disability.
The NDIS will fund “reasonable and necessary” supports that;
Above all the NDIS has been designed to provide significant choice and control to people with disability.
The NDIA will make decisions based on the National Disability Insurance Scheme Act 2013 (NDIS Act) and the rules made under the NDIS Act. When NDIA make decisions about which supports would be reasonable and necessary for a particular participant, they refer to the particular operational guideline that relates to each specific support. In order to be considered reasonable and necessary, a support must:
A support coordinator will help you implement and review your NDIS plan. Your support coordinator will meet with you to discuss the best way to support you in a meets your needs. A support coordinator may assist you to:
Supports that will not be funded include those:
Supports that will not be funded include those:
People who had been receiving state funded specialist disability support, but are not eligible for the NDIS, will maintain the same outcomes they received before the NDIS through arrangements including Information Linkage and Capacity building support. They will transition to alternative arrangements over time.
Individuals 65 or over are not eligible to participate in the NDIS. The Federal Government’s “Living Longer, Living Better” program of aged care will provide additional care and support for living at home, additional help from carer’s and self directed funding. For more information visit: www.myagedcare.gov.au